Terms of Use and Subscription

These terms apply to the chutelabs subscriptions bought on the English pages, paid by card through Stripe in pounds sterling (£). Subscriptions bought on the Spanish pages follow the Spanish version of these terms.

1. Who we are

chutelabs is provided by DOM TEC (DIAS OLIVEIRA MACEDO TECNOLOGIA LTDA), CNPJ 69.581.582/0001-43, Av. São Paulo, 698, Boqueirão, Praia Grande/SP, CEP 11701-380, a limited company registered in Brazil (CNPJ is the Brazilian company registration number). Contact: isaiaslink2@gmail.com.

2. The service

Access to a web app that trains decision-making: the 3D play freezes, the player chooses and the tactics board shows why. It includes futsal and 11-a-side football. In 11-a-side football the training runs at a calm pace and the continuation of the play does not yet reach the shot or the goal. The coach’s voice is only in Portuguese; in other languages, the lesson is shown in writing. Some screens may be in Portuguese. It needs an internet connection and works best on a tablet in landscape or a computer, in Chrome or Edge.

chutelabs is training support. It does not replace practice, the coach or medical advice, and it does not guarantee any improvement in performance. The plays follow written rules based on coaching criteria and are reviewed by AI using those criteria.

3. Accounts and children

The account holder must be 18 or over and is responsible for the account, for the player profiles they create and for keeping the password safe. Players sign in with a nickname only: no email, photo or surname. The adult sets the daily limit, the rest hours and the match pressure in the Controls.

4. Plans and prices

Per player: monthly, £19.90 per month; 6 months, £99 paid upfront; annual, £179 paid upfront. Prices on the English pages are in pounds sterling (£), wherever you live. The amount and the currency are shown on the Stripe checkout page before you confirm. Your bank may charge currency conversion or foreign transaction fees, which are not set by us.

5. Payment

Payments are processed by Stripe. Card details are entered on Stripe’s page and never pass through our site. Access is released when the payment is confirmed.

6. Renewal and cancellation

Plans renew automatically at the end of each period (1 month, 6 months or 12 months, as chosen), on the same card and at the price of the plan, until you cancel. You can cancel anytime in the app (parent area > Subscription > Cancel renewal) before the next renewal, with no cancellation fee. After cancelling, access continues until the end of the period already paid and nothing else is charged. If we change the price of a plan, we will tell you before the next renewal, and you can cancel before it applies.

7. Refunds

No refund guarantee. When you buy, you ask for access to the digital service to start straight away, and you acknowledge that, once access has started, the 14-day right to cancel online purchases no longer applies where the law allows this. There are no refunds for the unused part of a period. If the service fails on our side and we cannot fix it, email us and we will look at your case.

Nothing in these terms limits rights that the law of the country where you live gives you as a consumer and that cannot be excluded by contract.

8. Acceptable use

The account is for the family that bought it. Do not share access outside it, copy or resell the content, try to break the security of the service or use it to harm others. We may suspend accounts that do this, after warning you whenever possible.

9. Availability and changes to the service

We work to keep chutelabs available, but there may be interruptions for maintenance or for reasons beyond our control. We may improve, change or remove plays and features, keeping the essence of the plan you bought.

10. Intellectual property

The app, the plays, the texts, the images and the brand belong to us or to our licensors. Your subscription gives you a personal, non-transferable right to use them while it is active.

11. Liability

To the extent the law allows, our total liability to you is limited to the amount you paid in the 12 months before the event. This does not limit liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

12. Changes to these terms

We may update these terms. The version and its date are at the top of the page. For important changes we will tell you in advance by email; if you do not agree, you can cancel before they apply.

13. Governing law and disputes

These terms are governed by the laws of Brazil. If you are a consumer, this does not take away the protection of the mandatory rules of the country where you live, and you may also bring a claim in the courts there. Before anything else, please write to us: most problems are solved by email.

14. Contact

isaiaslink2@gmail.com, answered within 5 working days.